“I was hired to deliver a high-quality programme to support ‘Swift & Bold’, a keynote event in the Albert Hall that marked the first five years of The Rifles, honoured the memory of the Riflemen killed in action and promoted the work of Care for Casualties, the Regimental charity dedicated to supporting those Riflemen critically injured in the line of duty. “The guest of honour was HRH Duke of Edinburgh so the tolerance for error was zero. “When Hensal Communications were selected, Murray Sale led the print support role. As the once-simple specifications of the job grew to include features such as embossing and fold-outs, Murray was on hand to steer me through the options available so when it came to the pre-press stage, there were no surprises. His knowledge of the print process contributed directly to an excellent finish and avoided a couple of potential production pitfalls. “In spite of best efforts to ensure that client sign-off was achieved in good time, adjustments to the programme meant that I was asked to make several last minute changes. Murray dealt with these both calmly and efficiently even though the last change was made within 48 hours of the ‘curtain up’. “The finished product was delivered in good time and was universally well-received. I still see copies of the programme in offices around the Regiment six months after the event and should be regarded as a credit to Hensal but especially Murray.”

“My father’s handwritten songbook was in bad condition. Taped together, but falling apart. Hensal Communications were recommended for the restoration of the book. I met with Murray and he immediately understood how important this was and the emotional value it held for my family and me. “Murray explained exactly what would happen. We discussed the finish etc and agreed for the book to be restored, but also for copies to be made for my siblings. The finished product was beyond what I thought could be done! The care, the finish and the overall service was outstanding. “I’ve no hesitation recommending Hensal Communications. My father’s memory will live on for generations now because of the amazing work they do.”

“Murray is the most patient, thorough and pragmatic supplier I think I have ever known. He had to deliver complex packaging solutions to the highest quality – incorporating last-minute changes with professionalism and aplomb while still honouring agreed delivery schedules. He is excellent at building relationships that endure – twenty years in my case.”

“We have used Murray’s services for a number of years and throughout this time he has always been professional, reliable, friendly and provided great service and attention to detail. He goes the extra mile to ensure his customers get exactly what they want and needs and is always open to feedback and looking for ways to further improve.”

“Murray is extremely personable and hugely trustworthy. In my experience of working with Murray I have always found him and his team to be extra diligent, professional, helpful and exceptionally good value. Most importantly, Murray understands that in an agency we have last minute deadlines from our clients and rarely any long lead times to work to, so he goes above and beyond the call of duty to ensure we are always responding to our clients’ briefs on time and with high quality work. Thank you, Murray, for being such a great print and design colleague; I look forward to working with you again soon. Katie”

“Due to the Covid-19 crisis, like many other organisations, the BRC were forced to close their retail outlets. As a result we lost valuable income and donations. The eventual plan was to re-open a large proportion of those shops but having the correct safety measures in place were paramount. Once again Murray & Hensal were ahead of the field and showed us an incredible presentation with workable solutions. Hensal produced cost effective but sturdy branded cough guards for our behind counter staff therefore ensuring their safety. As a result of this we’ve been able to confidently open our doors to the general public once again. Hensal service as always, is second to none!”

“Civica handle a wide variety of high profile print projects with tight timetables and frequently rely on Murray & Hensal Communications to deliver them. However, the requirement to produce a million Maltese Crosses for one of our major customers was very unusual. And the use of light material was an added challenge. ​ “Our first call was to Murray and the team at Hensal who reviewed the project requirements and recommended the best solutions on paper weights and project delivery. They also collaborated with us to provide maximum impact in quality and design with minimum impact on cost and timings. “We were delighted and so too was our customer, who received exactly what they asked for, and in time to reach their clients with a high impact and engaging print and mail solution.”